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Shipping policy
Shipping and Service Delivery Policy — Aarvya Consultancy
Effective Date: 28 October 2026
At Aarvya Consultancy, we aim to provide a clear and reliable process for delivering our services and any products offered through our website.
1. Order and Request Processing
Orders and service requests are generally processed after successful payment confirmation. Processing times may vary depending on the nature of the product or service and the information required from the customer.
2. Service Delivery
Services will be delivered electronically, online, or through another agreed method, depending on the service purchased. Applicable delivery timelines and deliverables will be communicated before the service is confirmed.
3. Physical Product Shipping
If physical products are offered through our website, they will be shipped to serviceable locations using an appropriate delivery service. Estimated delivery timelines and applicable shipping charges will be communicated during checkout or before the order is confirmed.
4. Shipping and Service Charges
Applicable shipping charges, service fees, and other additional costs, if any, will be communicated before payment or displayed during checkout.
5. Delivery Confirmation
Where applicable, customers may receive an email, message, tracking reference, or other confirmation after a product is dispatched or a service is delivered.
6. Delays
Delivery or service completion may be delayed due to incomplete customer information, courier disruptions, technical issues, public holidays, or other circumstances beyond our reasonable control. We will make reasonable efforts to communicate relevant delays.
7. Incorrect Contact Information
Customers are responsible for providing accurate contact details and any information necessary to complete the requested service or deliver an order.
8. Failed Delivery or Incomplete Service Requests
If a physical delivery fails because the recipient is unavailable or the address is incorrect, the courier may attempt redelivery or return the parcel. For services, missing information or failure to respond to necessary requests may delay completion.
9. Damaged or Incorrect Products
If a physical product arrives damaged or incorrect, contact us promptly with your order details and clear photographs so we can review the issue and explain the available resolution.
10. Contact Information
Aarvya Consultancy (VAGHELA MEET PARESHBHAI)
Address: Building No. 182, Narayan Nagar Society, Nalanda School-2 Road, Punagam, Surat, Gujarat – 395010, India
Phone: +91 8780807265
Email: aarvyaconsultancy@outlook.com